Terms of service

TERMS AND CONDITIONS
Last Updated: 18/11/2025

Welcome to Pinewood. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website.

1. GENERAL
   These Terms and Conditions apply to all purchases and use of our website (pinewood.com). We may update these Terms occasionally, and changes take effect when posted on this page.

2. ORDERS AND PAYMENT

• All orders are subject to acceptance and availability.

• We accept payments via Shopify Payments, PayPal, Apple Pay, Google Pay, and other payment providers listed at checkout.

• Prices include VAT where applicable. We reserve the right to change prices at any time.

• By placing an order, you confirm that you are legally capable of entering into a binding contract.

1. SHIPPING AND DELIVERY

• Shipping options, costs, and estimated delivery times are provided at checkout.

• While we aim to deliver within the estimated timeframe, delays may occur due to unforeseen circumstances.

• Risk of loss passes to you when the carrier delivers the goods to your address.

1. RETURNS AND REFUNDS

• Our Returns & Refunds Policy governs returns. Please refer to it for details on eligibility, processes, and timelines.

• We reserve the right to refuse a return that does not comply with our Returns Policy.

1. PRODUCT INFORMATION

• We make every effort to ensure that product descriptions, images, and specifications are accurate.

• Slight variations in colour, size, or material may occur due to screen settings or manufacturing tolerances.

1. INTELLECTUAL PROPERTY

• All content on this website, including logos, designs, text, images, and graphics, is the property of Pinewood or its licensors and is protected by intellectual property laws.

• You may not copy, reproduce, or use any content without our express written permission.

1. LIMITATION OF LIABILITY

• To the maximum extent permitted by law, Pinewood shall not be liable for any direct, indirect, incidental, or consequential loss arising from the use of our website or products.

• We are not responsible for any issues caused by third-party services, carriers, or payment processors.

1. GOVERNING LAW

• These Terms are governed by the laws of England and Wales.

• Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

1. YOUR RESPONSIBILITIES

• You agree to provide accurate information when making purchases.

• You are responsible for keeping your account login information confidential if you create an account.

1. CONTACT US
   For any questions or concerns regarding these Terms, please contact us at:
   Pinewood Customer Support
   Email: pinewood-golf@outlook.com